Concourse Coordinator

EDUCATION REQUIRED:

  • High school diploma or equivalent.
  • At least one year of experience in housekeeping, custodial or other service work.
  • Knowledge of housekeeping and floor care standards and practices is preferred.

SPECIAL SKILLS:

  • Effective interpersonal and organizational skills.
  • Must be able to lift at least 30 pounds and pull or push a 100 pound trash-cart up or down ramps.
  • Must be able to stand for 90% of the assigned shift time on hard surface floors.
  • Must be dependable and able to take direction from supervisors correctly.
  • Must have the ability to handle multiple priorities, make good decisions quickly and be flexible.
  • Willingness to work a varying schedule is essential, especially nights, weekends, holidays and inclement weather.

JOB DESCRIPTION:

  • Maintain cleanliness of assigned areas within the retail and food & beverage concessions management program.
  • Maintain all areas of responsibility at a very high level, in a timely, efficient and smooth manner.
  • May be required to maintain multiple areas based on staff availability.
  • Execute duties in compliance with relevant rules, regulations and operating requirements.
  • Actively participate in training, safety and risk management programs as required.

RESPONSIBILITIES INCLUDE:

A. Program

  • Complete assigned duties in accordance with Standard Operating Procedures.
  • Perform housekeeping and maintenance of designated areas in compliance with established guidelines.
  • Control allocated inventory of departmental supplies, tools and equipment.
  • Ensure that sufficient supplies, necessary tools and properly operating equipment are on hand.
  • Assist in executing the housekeeping and maintenance program as may be requested.
  • Execute special assignments as may be given from time to time.

B. Risk Management

  • Perform all duties in accordance with established safety standards.
  • Report all hazards and defects in accordance with established procedure.

C. Merchant and Customer Relations

  • Establish and maintain effective relationships with merchants and customers.
  • Respond to retail and food & beverage merchant operational issues, problems and requests.

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