FAQ
Questions about shops and restaurants at the airport? You’ve come to the right place. If you don’t see your question here, feel free to contact us.
Is smoking allowed inside the airport?
How do I get information about leasing inline space at the airport?
Philadelphia International Airport receives over 30.7 million passengers annually and employs over 20,000 employees. With traffic rising, there are always business opportunities within PHL Food & Shops. We are always looking for new and innovative concepts to add to the existing retail mix. Air travelers have strong consumer demographics and a proven track record as valuable customers. Why not capitalize on this captive audience?
PHL Food & Shops at Philadelphia International Airport has provided dozens of new business opportunities for store and restaurant operators on both a national and local level. And more opportunities continue to arrive for both permanent, in-line merchants and for more temporary specialty operations.
If you are looking to grow your National or Local retail/food & beverage/ or service business, consider our future permanent or specialty Leasing opportunities.
For more leasing information or leasing plans, please contact Ashley Vesay at:
Phone: 215-937-1200
Fax: 215-937-1206
Address: 8500 Essington Avenue, Terminal E, Upper Level, Philadelphia, PA 19153
Additional leasing materials can be found here.
Are there any restaurants or stores outside of security that non-travelers can visit?
Non-travelers can visit Dogs on the Fly, located inside B/C Baggage Claim.
How do I find out if any of the stores or restaurants at the airport are hiring?
You can proceed to the PHL Job Portal website here which lists all of the positions currently available at the PHL Food & Shops and PHL airport. If you are interested in working for a specific airline, you need to contact them directly.
Where can I get more information about the Employee Wage & Benefits fee I was charged?
The Employee Wage and Benefit Fee approved by the Department of Aviation (DOA) in March 2024 allows concessions operators at PHL to charge a fee of up to 3% of the transaction to offset the employee wages and benefits requirements. This is not a gratuity paid directly to staff.
To learn more about this fee click here.
Is there any sales tax on clothing at PHL Food & Shops?
Can I have my purchases from PHL Food & Shops shipped?
What are the hours of operation for the Duty Free locations in Concourses A-West and A-East?
Who do I contact for a lost item?
If you have left an item at a location within the PHL Food & Shops program, please fill out a customer service inquiry here, and we will contact you as soon as possible. If the item has been left elsewhere in the airport, please contact the airport’s Lost and Found Center at 215-937-6888.
